Secure & Convenient Payments

At Olaty, your security is our priority. Every transaction is processed through trusted, industry-leading payment providers to ensure a safe, seamless, and secure shopping experience.

Accepted Payment Methods

We securely accept payments through Stripe / Shopify Checkout, including:

• Visa
• Mastercard
• American Express
• Discover
• Diners Club
• JCB
• Apple Pay (where available)
• Google Pay (where available)
• Shop Pay (where available)
• Additional local payment methods available in your region during checkout

Available payment options may vary depending on your country and device.

Secure Checkout

All payments are securely processed through Stripe / Shopify Checkout using advanced encryption and fraud protection technologies.

Olaty does not store, access, or retain your complete credit card or payment information.

Your sensitive payment details are handled exclusively by our trusted payment partners in accordance with industry security standards.

Currency

Product prices are displayed in the currency selected on our website.

If your payment is processed in a different currency, your bank or card issuer may apply exchange rates or additional conversion fees. These charges are determined by your financial institution and are not controlled by Olaty.

Payment Authorization

When placing an order, your payment method will be authorized and charged once your order is successfully submitted.

If payment authorization cannot be completed, your order may be automatically declined or canceled.

Taxes & Duties

Applicable sales taxes may be calculated during checkout based on your shipping destination.

International customers may also be responsible for customs duties, import taxes, or additional fees imposed by their local authorities. These charges, if applicable, are the responsibility of the customer.

Payment Security

Your payment security is extremely important to us.

Our checkout utilizes:

• SSL encrypted connections
• PCI-compliant payment processing
• Advanced fraud detection
• Secure payment authentication

These technologies help protect your personal and financial information throughout the checkout process.

Order Confirmation

Once your payment has been successfully processed, you'll receive an order confirmation email containing your purchase details.

If you do not receive your confirmation within a reasonable time, please check your spam or junk folder before contacting us.

Refunds

If a refund is approved according to our Shipping & Returns policy, it will be issued through your original payment method.

Depending on your payment provider or financial institution, refunds may take several business days to appear in your account.

Need Help?

If you experience any payment-related issues or have questions regarding your transaction, our support team is happy to assist you.

We typically respond within 2–3 business hours during regular business hours.